A website is never really finished. Content changes, new features are needed, and the software underneath needs regular security updates. Marketing Bangkok acts as your own in-house web team, so your website stays secure, fast and working well, without you having to hire developers.
Your own webmaster team
Our full-time designers and developers work with you and your team to make changes quickly and correctly. Send us a request by email or LINE, and we update pages, add new sections, fix issues and improve how your website converts visitors into enquiries and sales.
We look after websites we built ourselves, such as Sunway University, Yaowarat Krungthep and The Crown Property Bureau, and we also take over websites built by other agencies. We start with a health check so we know exactly what we are working with.
What our maintenance includes
- Security updatesDrupal core, WordPress, themes and plugins kept up to date, with security releases applied promptly.
- BackupsRegular backups of your files and database, stored off the server, so your website can be restored quickly.
- Uptime monitoringWe monitor your website and are alerted if it goes down or shows suspicious activity.
- Bug and error fixesBroken pages, forms and features are found and fixed by developers who know your website.
- Content changesNew pages, updated text and images, banners and promotions, done for you.
- New featuresForms, integrations, landing pages and new sections as your business grows.
- Speed and SEO carePage speed, broken links and on-site SEO checked, so you keep your search rankings.
- Version upgradesPlanned upgrades to new Drupal and PHP versions before old ones reach end of life.
Why regular maintenance matters
Outdated software is the most common way websites get hacked. Unpatched sites can be defaced, used to send spam or lose their search rankings, and fixing that is far more expensive than preventing it. Regular maintenance also keeps your website fast, which helps both your visitors and your position on Google.
How support works
Health check
We review your website, hosting, software versions and security, and agree a care plan.
Secure and back up
We apply outstanding updates, set up backups and start monitoring your website.
Send us requests
Ask for changes by email or LINE. We confirm, make the change and let you know when it is live.
Monthly report
A short report of updates, backups, uptime and work completed, with recommendations.
Our clients
Trusted by leading brands
From multinational brands and international organisations to fast-growing Thai businesses.
Website Maintenance & Support FAQ
Why do we need maintenance for our website?
While your website may be secure today, without regular updates, in the future it may become insecure and vulnerable to viruses, malware, and hacking. Marketing Bangkok helps to prevent this by applying the latest security updates and scanning for any security compromises on your website. In the worst-case scenario, Marketing Bangkok can restore your website from backups that are kept off-site.
Which types of websites can you support?
In most cases, we can only support your website if it using an open-source content management system like Drupal or WordPress. If you are unsure of what system your website is using, please contact us, and our team will review. We not only support English and Thai websites, but we can help to support your website if it is in another language also. We manage client websites of many different languages.
Can you maintain a website another agency built?
Yes. We start with a health check of the code, hosting and software versions, then take over maintenance. We support Drupal and WordPress websites.
How quickly do you respond?
We confirm requests within one business day. Urgent issues, such as a website that is down, are treated as a priority.
Do you also host websites?
Yes. We offer managed hosting that is set up and tuned for each website, and maintenance works best when we look after both.
Can you upgrade our old Drupal website?
Yes. We upgrade Drupal 7, 8 and 9 websites to the current version, keeping your content, URLs and search rankings.
Want to learn more about this service?
Tell us about your project and receive a no-obligation consultation.
Related case studies
See all our work
Yaowarat Krungthep
Yaowarat eCommerce
Sunway University
Sunway University Website
Prolific Heating